In case of any duplicate charge due to processing error, failing to fulfill any of your special designing/development requirements or not able to complete your order as per the delivery policy, your complete order amount will be refunded.
In case of any dissatisfaction with any promised services provided by Massy Art, you can submit a refund request within seven (7) days of your initial design completion to get 100% refund. However, it shall be assumed between both parties that you are satisfied with your initial designs if a refund request is not received within seven (7) days of initial design delivery.
For website designing and development projects, once the design is finalized and the customer asks for a refund within 10 days of design finalization, the order amount will be refunded with a 70% deduction as the designing services would be fully delivered with client satisfaction.
